How to view your cameras on Hik-Connect

In this guide we show you how to view your CCTV cameras in Hikvision's Hik-Connect app. We will also show you how to view your camera in full screen mode, in HD and how to zoom in.

If you don't yet have the Hik-Connect app or a Hikvision account, please read our guide How to download the Hik-Connect app. 

The guide below is for both Android and Apple users and tablets and smart phones.

How to open live view on the Hik-Connect app

Viewing your CCTV cameras on you Hikvision app is very simple:

1. Open the HikConnect App
2. Once the app is open you will see your Network Video Recorder (NVR) listed under My Devices tap the image of the recorder once.
3. You will now be presented with the live view of your cameras. 
4. If this is your first time using the app you may see images of padlocks over the camera view. This is because you need to enter your encryption password. Tap any of the images of the padlock once you will be asked to "input your encryption password" or something similar. Enter you code and and press enter. If you aren't sure what your encryption password is ask you installer. 
5. If any of the images remain covered with a padlock tap them to view the image. 

How to view a camera in full screen view on the Hik- Connect app

By default you will notice your camera view on the HikConnect App is small and has multiple cameras displayed at one time. The steps below will help you view a camera in full screen mode. 

1. Ensure the portrait to landscape lock is not enabled on your device. 
2. Turn you device from portrait to landscape. The app should reorientate
3. Douple tap the camera you wish to view in full screen mode. The camera will now fill the screen.
4. If the control bar is still displayed at the bottom of the page, tap the screen once to remove it. 
   
5. To go back to the multi-camera display double tap the screen again.  

How to make the view cameras in HD in the HikConnect App

By default the HikConnect app will display your cameras in Standard Definition (SD) this is intended to save bandwidth but it also means the picture lacks detail and the view disappointing. 

To change the picture from Standard Definition (SD) to High Definition (HD) simply follow the steps below. 

1. When in live view, select the camera you wish to view in HD by taping it twice.
2. From the menu bar at the bottom tap the icon (bottom left) which says 'Basic' or 'SD'. 
3. A menu will appear with the options 'Basic' and 'HD'. Select HD by tapping it once. The image will now display in HD.  
4. Repeat the process with each camera. Your preference will be saved and by default the cameras will open in HD (on that device). 

How to zoom in on an image in the Hik-Connect app

Sometimes you may wish to zoom in on an image to see part of it in more detail. This does not actually cause the camera to zoom, it simply increases the size of the image, but may allow you to see the detail of something such as a number plate.  

1. To increase the image size, place two fingers close together on the screen then slowly pull the fingers apart until you have the desired level of zoom. 
2. To move the image when it is increased in size, press and hold a finger on the screen and drag the image to position. 
   
3. To decrease the size of the image place two fingers spaced apart and bring them together, if necessary remove your fingers and repeat the process.  

We hope you found these guides useful. If you have any questions or comments please post them below.