01628 337501 - [email protected]
At Home Network Solutions Berkshire, we provide fast, expert remote UniFi support and troubleshooting for homes, small businesses and installers across the UK and worldwide. Whether you're experiencing WiFi dropouts, slow speeds, Protect camera issues or controller errors, we can diagnose and resolve most UniFi problems without needing an on-site visit.
Using secure remote-access tools and years of hands-on UniFi experience, we help you get your network running smoothly again with clear guidance, best-practice configuration and reliable long-term fixes.
Using secure remote-access tools and years of hands-on UniFi experience, we help you get your network running smoothly again with clear guidance, best-practice configuration and reliable long-term fixes.
Remote UniFi Troubleshooting (Network, WiFi & Routing)
We fix the most common UniFi issues fast, including:
- WiFi dropouts
- Slow speeds or buffering
- PoE budgeting
- Incorrect channel, power, or band steering settings
- Devices disconnecting or roaming incorrectly
- DHCP or gateway issues
- VLAN or firewall misconfigurations
- WAN failover, dual-WAN or Starlink issues
- Controller errors, adoption problems or missing devices
UniFi Protect (CCTV) Remote Support
We diagnose and resolve issues with:
- Cameras offline or failing to adopt
- Protect app errors
- Storage/retention configuration
- Motion detection and smart-tracking settings
- G4/G5/G6 camera optimisation
UniFi Access (Door Entry, Gates & Number Plate ANPR) Remote Support
We provide expert configuration and troubleshooting for UniFi Access systems, including:
- UA-Hub configuration and setup
- Intercom configuration and call routing
- Mobile app access, door unlocking and notifications
- User management, permissions and schedules
- Gate integration and automation
- Number plate (ANPR) camera integration for automatic gate opening
- Troubleshooting number plate recognition not triggering gate actions
- Optimising camera angles, illumination and positioning for reliable ANPR performance
- Configuring automation rules, triggers and access events
Need help with your UniFi system?
We can fix most WiFi, CCTV, Access and controller issues remotely, quickly and professionally.
Get in touch today:
✉️ [email protected]
📞 01628 337501
Get in touch today:
✉️ [email protected]
📞 01628 337501